DIGITAL ENGAGEMENT

Are You Delivering the Omnichannel Experience HCPs Want?

Tailor HCP engagement and operationalize digital excellence.
Explainer Video Speak to an Expert
HCP Access is Back…
3x
higher vs. 2021 across specialties
And More Virtual
50%+
of accessible HCPs use video
Effective Rep Email Remains Crucial
30%
of the channel mix in Europe, compared to 18% in U.S.
HCP Expectations Reshape Pharma Events
91%
of HCPs consider speaker programs a very effective channel

Discover key insights on field engagement activities worldwide

Four Steps to Maximizing Digital Adoption in the Hybrid Era

The rules of HCP engagement have changed. Customers now expect personalized, relevant, and seamless experiences across all channels.

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"Technology is at the center of building new capabilities. That is really what is enabling the change, be it the data lake, advanced analytics, or Veeva CRM in practice. It is driving what we are doing, and it's also driving the processes and skills that we need to have to really make omnichannel work."

Christian Schulze, Head of Omnichannel Platform, Lundbeck

Learn How to Make the Most of Your Digital Engagement Strategy From Pharma Leaders and HCPs

How Astellas is achieving Industry-Leading Results From Its Engagement Strategy Watch the Story
GSK enhances the customer experience through an integrated global events strategy Watch the Story
Lundbeck's omnichannel ambition and the road to get there Watch the Story

Veeva CRM Suite

Improves the customer experience by bringing together digital content, channels, and insights for personalized interactions and better engagement.

Veeva CRM

The industry standard for pharmaceutical and biotech customer relationship management.

Veeva CRM Engage

Digital engagement platform to meet, connect, and share with HCPs

Veeva Events Management

Compliant live, virtual, and hybrid events

Veeva Align

Territory design and alignments

If you would like more information, please contact us.

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