Veeva Vault MedInquiry
Streamline Medical
Inquiry Management
Simplify the intake, management, and fulfillment of medical information
requests with a modern, cloud-based solution.
Announced 2018
Status EARLY
Customers 11-50
Veeva Vault MedInquiry manages the intake of and response to medical information requests.
Requests can be automatically received and tracked from various channels, including CRM, email, and websites. Healthcare professional contact details can be looked up directly from OpenData.
MedInquiry creates a response package that includes documents from MedComms and an automatically generated cover letter and email. Responses are sent and tracked directly from MedInquiry.
MedInquiry can be integrated with Vault Safety and Vault Quality to transfer data related to adverse events and product quality complaints.
Why Vault MedInquiry
Fast, consistent inquiry response
Speed case processing
Centralize intake and accelerate fulfillment with an intuitive, dynamic user experience.Automate cross-functional processes
Gain efficiencies with integrations to create synergies between systems and cross-functional teams.Reduce administrative burden
Manage end-to-end inquiry processes, while eliminating siloed systems and automating manual tasks.
