Veeva Vault MedInquiry
Simplify the intake, management, and fulfillment of medical information
requests with a modern, cloud-based solution.
Veeva Vault MedInquiry manages the intake of and response to medical information requests.
Requests can be automatically received and tracked from various channels, including CRM, email, and websites. Healthcare professional contact details can be looked up directly from OpenData.
MedInquiry creates a response package that includes documents from MedComms and an automatically generated cover letter and email. Responses are sent and tracked directly from MedInquiry.
MedInquiry can be integrated with Vault Safety and Vault Quality to transfer data related to adverse events and product quality complaints.
Why Vault MedInquiry
Fast, consistent inquiry response
Speed case processingCentralize intake and accelerate fulfillment with an intuitive, dynamic user experience.
Automate cross-functional processesGain efficiencies with integrations to create synergies between systems and cross-functional teams.
Reduce administrative burdenManage end-to-end inquiry processes, while eliminating siloed systems and automating manual tasks.